This Privacy Policy explains how ph2bet collects, uses, stores, and protects your personal information when you use our platform. We are committed to safeguarding your privacy in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable regulations. Please read this document carefully — it forms part of your agreement with ph2bet.
ph2bet ("we," "us," "our," "the Company") is the data controller responsible for personal information collected through the ph2bet platform accessible at ph2bet.one. As data controller, ph2bet determines the purposes and means by which personal data is processed in connection with the delivery of our online gaming services to Filipino players.
ph2bet operates in accordance with the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the National Privacy Commission (NPC) issuances. ph2bet has designated a Data Protection Officer (DPO) who can be contacted using the details in Section 14 of this Policy.
ph2bet collects the following categories of personal data from Users:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Yes (KYC) |
| Contact Data | Email address, Philippine mobile number, residential address | Yes |
| Account Data | Username, encrypted password, account preferences, responsible gaming settings | Yes |
| Financial Data | GCash reference numbers, PayMaya transaction IDs, bank account details (for withdrawals), transaction history | Yes |
| Gaming Data | Game session logs, bet amounts, game outcomes, bonus usage history, sport betting selections | Automatic |
| Technical Data | IP address, browser type and version, device type, operating system, session timestamps | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When provided |
ph2bet does not collect sensitive personal information (as defined under RA 10173) beyond what is strictly required for identity and age verification purposes. We do not collect racial or ethnic origin data, health information, or biometric data except where required by applicable law.
ph2bet collects personal data through the following means:
ph2bet processes your personal data for the following purposes:
ph2bet processes your personal data on the following legal bases as recognized under RA 10173:
ph2bet does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Your data may be shared with the following categories of recipients only to the extent necessary:
All third-party data processors engaged by ph2bet are contractually bound to process personal data only on ph2bet's instructions, to maintain appropriate security standards, and to comply with Philippine data protection law.
ph2bet uses cookies and similar tracking technologies to operate and improve the platform. The following cookie categories are used:
You may manage non-essential cookie preferences through your browser settings. Disabling strictly necessary cookies will impair core platform functionality including the ability to log in to ph2bet.
ph2bet implements technical and organizational security measures appropriate to the sensitivity of personal data processed, including:
While ph2bet takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is completely secure. Players are encouraged to use strong, unique passwords and to enable two-factor authentication on their ph2bet account.
ph2bet retains personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph2bet:
To exercise any of these rights, contact ph2bet's Data Protection Officer at [email protected] with the subject line "Data Rights Request." ph2bet will respond within thirty (30) calendar days in accordance with NPC guidelines.
ph2bet is strictly prohibited to individuals under 21 years of age. ph2bet does not knowingly collect personal data from anyone under 21. If ph2bet becomes aware that personal data has been collected from a person under 21, the account will be immediately suspended, the data will be deleted, and any funds will be returned subject to identity verification.
Parents or guardians who believe a minor has created a ph2bet account should contact us immediately at [email protected]. ph2bet takes underage access extremely seriously and will act on any such report without delay.
ph2bet processes certain personal and gaming data specifically to fulfil its responsible gaming obligations. This includes monitoring gaming patterns to identify indicators of problem gambling, enforcing deposit limits and self-exclusion requests, and maintaining self-exclusion records to prevent re-registration.
Where a player self-excludes or requests a cooling-off period, ph2bet retains the minimum data necessary to honour that request and prevent circumvention — even after account closure. This processing is based on legal obligation and the overriding public interest in player protection.
For more information on available responsible gaming tools, please visit our Responsible Gaming page. 21+ only. Play responsibly.
ph2bet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. The "Last Updated" date at the top of this page will always reflect the most recent version.
Material changes — particularly those that affect your rights or significantly alter how your data is used — will be communicated to registered Users via email or a prominent notice within the ph2bet platform at least fourteen (14) days before they take effect. Continued use of ph2bet after the effective date of changes constitutes acceptance of the updated Policy.
For any privacy-related questions, data rights requests, or concerns regarding how ph2bet handles your personal data, you may contact our Data Protection Officer:
Data Protection Officer — ph2bet
Email: [email protected]
Subject Line: "Privacy / DPO Request"
ph2bet is committed to resolving privacy concerns promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Every connection to ph2bet uses 256-bit SSL encryption — the same standard used by Philippine banks like BPI and BDO. Your credentials, transaction data, and personal details travel securely at all times.
ph2bet's data practices fully comply with the Philippine Data Privacy Act of 2012. A registered Data Protection Officer oversees all data handling, and players can exercise their NPC-recognized rights at any time.
ph2bet never sells, rents, or auctions your personal data. Your information is used exclusively to deliver and improve the ph2bet gaming experience — and for nothing else without your explicit consent.
Your ph2bet login password is stored using industry-standard bcrypt hashing. Even in the unlikely event of a breach, your actual password cannot be extracted from stored data.
Request access, correction, deletion, or portability of your ph2bet data at any time. Email [email protected] with "Data Rights Request" and receive a response within 30 days in line with NPC guidelines.
In the unlikely event of a data breach, ph2bet is committed to notifying the NPC within 72 hours and affected players as quickly as practicable — fully meeting Philippine data breach notification obligations.
Now that you know how ph2bet handles your personal data, play with full confidence. Slots, live casino, bingo, sports betting — all on a platform that puts your security first. GCash supported. 21+ only.